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Privacy Policy

Last updated: 7 April 2026

Who we are

Glenough Woodcraft is a timber and building materials business based in Glenough, near Rossmore, Co. Tipperary, Ireland. This website is at glenoughwoodcraft.com.

What data we collect

When you contact us via WhatsApp, Facebook Messenger, or Instagram, we receive your name, phone number, and message content. When you purchase from us, we record the sale details (product, price, payment method) for our business records.

How we use your data

We use your contact information solely to respond to your enquiry, arrange collection, and process your purchase. We do not use your data for marketing unless you have explicitly opted in. We do not sell or share your personal data with third parties.

Third-party services

We use the following services to operate our business:

WhatsApp Business (Meta) — for customer messaging
Shopify — for product listings and online store
Facebook & Instagram (Meta) — for product listings on social media
Google — for business record-keeping

Each of these services has its own privacy policy. We encourage you to review them.

Data retention

We retain sales records for accounting and tax purposes as required by Irish law. Contact information from enquiries that do not result in a sale is not retained beyond what is stored in the messaging platform.

Your rights

Under GDPR, you have the right to access, correct, or delete your personal data. To make a request, contact us on WhatsApp at +353 83 820 4190.

Contact

Glenough Woodcraft
Glenough, near Rossmore
Co. Tipperary, Ireland
WhatsApp: +353 83 820 4190